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CAP COM and Global Partners Deliver Cutting Edge Card Protection for Members

Posted Friday, August 10, 2018 in Happenings

 

CAP COM and Global Partners Deliver Cutting Edge Card Protection for Members

 

ALBANY – August 10, 2018 – CAP COM Federal Credit Union has partnered with global organizations NCR, Worldpay, and MobiMoney, powered by Ondot, to create a cutting-edge mobile engagement channel and increase card security for its 150,000 members.

 

CAP COM’s Director of Deposit and Card Operations, Graig Furlong said, “Our members are our most valued asset, and safeguarding their funds is our top priority. We are able to provide industry-leading service and functionality through this partnership with market leaders NCR, Worldpay, and Ondot.”

 

“In an effort to better serve our clients and their cardholders, any time we can collaborate with industry partners is a win,” added Bill Hampton, Senior Leader and Head of Issuer Solutions at Worldpay.

 

CAP COM agrees with this collaborative model and sought out three partners who seamlessly integrated with the credit union’s online and mobile banking systems to provide banking users the access to powerful tools to set real-time card alerts, decline card payments based on transaction parameters of their choice, and also temporarily block their card if they misplace it. All of these features exist in a single platform for CAP COM members to self-serve 24 hours a day, seven days a week, when it’s convenient for them.

 

NCR played an integral role in bringing this to life for CAP COM members by collaborating with Worldpay and Ondot to unite all features in a single menu on CAP COM’s digital banking platform powered by NCR’s Digital Insight™ solutions. David Will, Senior Partner on NCR’s Professional Services team said, “NCR is helping CAP COM turn transactions into interactions that matter for its digital banking users, while giving them the control and real-time information that today’s consumers demand.”

 

Not only has this partnership enabled CAP COM to enhance member experience, but it’s also enabled the Credit Union to provide increased awareness for the card owner, fostering a deeper level of card security and protection against fraud. “When it comes to card preferences, members are drawn to services that allow them to securely transact where they want and when they want,” said Todd Lesher, Chief Revenue Officer of Ondot. “Through our partnership with NCR and Worldpay, CAP COM can offer their members comprehensive card controls with real-time visibility into every transaction while reducing the risk of fraud.” Overall, this collaboration has been a win on all sides, especially for CAP COM members, who now have access to these features anytime, anywhere.

 

 

CAP COM Federal Credit Union is a member-owned financial institution based in the New York’s Capital Region with more than $1.6 billion in assets and 11 branch locations. The credit union is member-driven and focused on superior service, convenient products and competitive rates that help members save money and make life just a little easier. CAP COM offers all the products and services you’d find at a typical financial institution. Visit www.capcomfcu.org to find out more. Federally insured by the National Credit Union Administration. Equal Housing Lender.

 

NCR Corporation is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across financial, retail, hospitality, travel, telecom and technology industries.

 

Ondot Systems is the global leader in powering mobile payment services, serving over 3,000 financial institutions across four continents. The company's real-time platform, built upon an API based services-oriented architecture, gives financial institutions a competitive edge by increasing mobile engagement and empowering their customers to personalize, manage and control how payments are made in today's world of always-on digital commerce, resulting in higher usage of payment instruments while lowering fraud incidents. To learn how Ondot is shaping the future of payments, visit www.ondotsystems.com.

 

Worldpay (NYSE: WP; LSE: WPY) is a leading payments technology company with unique capability to power global integrated omni-commerce. With industry-leading scale and an unmatched integrated technology platform, Worldpay offers clients a comprehensive suite of products and services globally, delivered through a single provider. Worldpay processes over 40 billion transactions annually through more than 300 payment types across 146 countries and 126 currencies. The company’s growth strategy includes expanding into high-growth markets, verticals and customer segments, including global eCommerce, Integrated Payments and B2B. Worldpay, Inc. was formed in 2018 through the combination of the No. 1 merchant acquirers in the U.S. and the U.K. Worldpay, Inc. trades on the New York Stock Exchange as “WP” and the London Stock Exchange as “WPY.” Visit us at www.worldpay.com.


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